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Two ways to call!

800-878-7323 toll-free.

503-228-4651 if you are in the Portland, Oregon, area.

Our Contact Center is staffed by actual booksellers here in Portland, Oregon, and accepts telephone requests from 9:00 a.m. to 8:00 p.m., Monday through Friday, and from 9:00 a.m. to 7:00 p.m. on the weekends. (All times Pacific.)

  1. Shipping rates are the same as can be found on the website.
  2. Our hearing impaired customers are encouraged to use their state relay service.

Ordering by Phone

Ordering books online from Powells.com is easy, fast, and safe. But sometimes you want to hear a friendly, human voice reassuring you that your order has been correctly placed. We understand — and that's why our Contact Center is staffed with the friendliest and most reassuring human beings on the planet. If you prefer to order by phone, there's no better way to do it!

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Powell's City of Books is an independent bookstore in Portland, Oregon, that fills a whole city block with more than a million new, used, and out of print books. Shop those shelves — plus literally millions more books, DVDs, and eBooks — here at Powells.com.