Contact Us
Email:
- Questions about your order: [email protected]
- All other questions: [email protected]
When applicable, please include the order number or bid number you are inquiring about in the subject line of your email.
Phone:
Monday–Friday: 9am–5pm PT
- Toll-free: 800-878-7323
- Local: 503-228-4651
NOTE: These numbers will connect you with our Customer Care Team; we do not have store specific phone numbers.
Order By Phone: Ordering books online from Powell's Books is fast, easy, and safe. But sometimes you want to hear a friendly, human voice reassuring you that your order has been correctly placed. We understand — that's why our Contact Center is staffed with the friendliest and most reassuring human beings on the planet. If you prefer to order by phone, there's no better way to do it!
Our Deaf customers are encouraged to use their video relay/state relay service.
Frequently Asked Questions:
Our FAQs can be a great resource for quick answers, or if you need help outside the working hours of our contact center. Check it out here.
Media & Marketing:
- Powell's Media Representative: [email protected]
- Marketing/PR: [email protected]